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it works great, but the earpiece tends to break easly i bought another earpiece and it broke in the same place, im not buying anymore. this is another pice for the scrap yard.
The Mac support is not up to date and will not install on Snow Leopard 10.6This doesn't make it useless, just less useful than they claim. They're a bit sloppy in packaging as well (not including a software CD although the package says it has one) and their manual points you to a download URL that is a dead link. But after waiting a half hour for tech support you WILL be able to download the old software.I guess that whole "integration" thing is over-rated.
I bought this product a year ago based on its recently released Mac software and good hardware reviews. Customer support doesn't answer questions and apart from an initial "we are working on it" they are now saying they wont support 10.6. At that time Snow Leopard was announced. Plantronics has not upgraded the software once since it was released (and it was poor in the first place) and now it doesn't support Mac's latest OS. I understand this policy for "out of production" products or perhaps for older products and major OS changes BUT in this case it was predictable and I can not but help feel they knowingly duped their customers. I like the hardware but as long as this is how Plantronics treats its customers I am not buying another of their products.
One feature I really appreciate is that the headset pairs with both my cellular phone and the Calisto Pro cordless unit. A friend who uses one all day recommended this Plantronics Calisto Pro unit. If a call comes in on either device, the headset beeps and I can answer that phone. I use it when I'm providing technical support over the phone and across the Internet. It work really well. Call quality is really good, and the headset is very lightweight. Great item.
Did you forget to test it to see if it makes noise on every call, or did it just have to ship to meet a marketing deadline. All your company does is make phones. How come you can't make one that works.Really - this thing is a piece of junk. On a positive note - good job on the marketing - you got me to waste my time on this worthless piece of technology. Perhaps a little more concentration on the product rather than the message.
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